Privacy Policy
Effective 15 September 2026
VegaMX ("VegaMX", "we", "us" or "our") provides Earth observation, sensing and analytics products and services for civil and defense applications. This Privacy Policy describes how we handle personal information collected through vegamx.net and our related marketing activities (together, the "Service").
Notice to visitors in Europe and the United Kingdom: see European privacy rights for the legal bases we rely on, your rights, and how to complain to a supervisory authority. Notice to U.S. state residents: see U.S. state privacy rights.
We do not sell your personal information, we do not share it for cross-context behavioural advertising, and we do not use it to build advertising profiles.
1. Personal information we collect
Information you provide to us
- Contact data
- Your name, email address and the company or organisation you name when you submit our contact form.
- Communications data
- The inquiry type you select and the content of the message you send us, together with any further correspondence between us.
- Scheduling data
- If you book a meeting through the scheduler embedded on our contact page, the name, email address and meeting time you provide to our scheduling provider.
Please do not send us export-controlled, classified or otherwise sensitive technical information through the contact form. It is an ordinary web form and is not an approved channel for controlled information.
Information collected automatically
We run our own analytics instance rather than a third-party advertising network. It records aggregate usage data and does not set cookies, does not store IP addresses and does not track you across other websites.
- Usage data
- The pages you view, the referring website, and events such as outbound link clicks and file downloads.
- Device data
- Browser, operating system, device type and country, derived at the point of collection and stored only in aggregate.
- Server and security logs
- Our hosting and security provider processes request metadata, including IP address, to deliver the site, protect it from abuse and verify that contact form submissions are not automated.
Information we do not collect
The Service has no user accounts and takes no payments. We do not collect payment card or bank details, government identification numbers, precise geolocation, biometric data, or special categories of data as defined under European law.
3. How we use personal information
- To respond to your inquiry, provide the information you asked for and continue the resulting correspondence.
- To arrange and hold meetings you request.
- To understand, in aggregate, which parts of the site are useful, and to improve the site and our published material.
- To operate and secure the Service, including preventing automated abuse of the contact form.
- To send you information about our products and services where you have asked to hear from us, or where we are otherwise permitted to do so. Every such message includes a way to opt out.
- To comply with legal obligations, enforce our terms, and establish, exercise or defend legal claims.
We do not use your personal information to train machine learning models. Our Earth observation models are built on satellite, sensor and geospatial data, not on visitor data.
5. Retention
We keep contact form submissions and the correspondence arising from them for as long as needed to deal with your inquiry and to maintain a record of our business relationship, and then for as long as required for legal, accounting or reporting purposes. Aggregate analytics data contains no identifiers and is retained on a rolling basis.
You may ask us to delete your inquiry at any time — see Your rights and choices.
6. Security
We use technical, organisational and physical safeguards designed to protect personal information, including encryption in transit and access controls on the systems that hold contact records. No internet service can be guaranteed completely secure, and we cannot warrant the security of information you send us.
7. International data transfers
We are headquartered in the United States, and our providers operate globally. If you contact us from outside the United States, your personal information will be transferred to and processed in the United States and other countries whose data protection laws may differ from those in your own.
Where we transfer personal information out of the European Economic Area or the United Kingdom, we rely on the European Commission's Standard Contractual Clauses, together with the UK Addendum where applicable. You can ask us for a copy of the safeguards we use.
8. Your rights and choices
- Access, correction and deletion. Ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it.
- Marketing opt-out. Unsubscribe from any marketing email using the link in that email, or contact us. You will still receive replies to inquiries you send us.
- Declining to provide information. The contact form is the only place we ask for personal information, and it is entirely optional. If you would rather not use it, email us instead.
To exercise any of these, contact us at privacy@vegamx.net. We will not discriminate against you for exercising a privacy right.
9. U.S. state privacy rights
Residents of California, Colorado, Connecticut, Virginia and other states with comprehensive privacy laws have rights to know what personal information is collected, to access and obtain a copy of it, to correct inaccuracies, to delete it, and to opt out of its sale, of sharing for targeted advertising, and of certain profiling.
We do not sell personal information, share it for cross-context behavioural advertising, or use it for targeted advertising or profiling, so there is no opt-out to offer for those activities. The categories we collect, why, and who we disclose them to are set out in Personal information we collect and How we share personal information.
To exercise a state privacy right, contact us at privacy@vegamx.net. You may use an authorised agent, and we may ask you to verify your identity before we act. If we decline your request you may appeal by replying to our response.
10. European privacy rights
This section applies if you are in the European Economic Area, the United Kingdom or Switzerland. VegaMX is the controller of the personal information described in this Policy.
We rely on the following legal bases:
- Legitimate interests
- Responding to your inquiries, operating and securing the site, and understanding aggregate usage — balanced against your rights, and using no cookies or cross-site tracking.
- Consent
- Sending you marketing communications where consent is required. You may withdraw consent at any time, without affecting processing carried out beforehand.
- Legal obligation and legal claims
- Meeting our compliance obligations and establishing, exercising or defending legal claims.
You have the right to access your personal information, to have it corrected or erased, to restrict or object to its processing, to data portability, and not to be subject to decisions based solely on automated processing. We carry out no automated decision-making that produces legal or similarly significant effects.
Contact us at privacy@vegamx.net to exercise these rights. You also have the right to lodge a complaint with your local data protection supervisory authority, or with the UK Information Commissioner's Office.
11. Children
The Service is intended for business users and is not directed to anyone under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will delete it.
12. Other sites and services
Our site links to websites operated by partners, research institutions and other third parties, and embeds a third-party scheduling tool. We do not control those services and are not responsible for their practices. Please read their privacy policies before providing them with personal information.
13. Changes to this Policy
We may update this Policy from time to time. When we do, we will revise the effective date at the top of this page, and where the changes are material we will provide a more prominent notice.
14. How to contact us
Questions, requests or complaints about this Policy or about how we handle personal information:
- Email: privacy@vegamx.net
- Post: VegaMX, 11 Broadway # 420, New York, NY 10004, United States
Adapted from a template prepared and made publicly available by General Legal, PC under CC0 1.0. That template is provided for general reference only and does not constitute legal advice; General Legal has not reviewed this adaptation.